1. Introduction
SIGNED ("we," "our," or "us") is a mobile application designed for football agents to manage their contacts, players, and club requests. We are committed to protecting your privacy and being transparent about how our app works.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
2. Data Storage - Important
SIGNED is designed with privacy in mind. The following data is stored ONLY on your device and is NEVER sent to our servers:
- Your contacts (names, phone numbers, club affiliations)
- Your players and their information
- Your demands/requests
- Message templates
- Pitch history and records
This data remains entirely under your control on your local device.
3. Information We Collect
3.1 Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Authentication credentials
This information is necessary to provide you with access to the app and manage your subscription.
3.2 Subscription Information
We use RevenueCat to process subscriptions. RevenueCat may collect:
- Purchase history
- Subscription status
- Transaction identifiers
We do not have access to your payment card details.
3.3 Session Information
To ensure account security and prevent unauthorized access, we store:
- A unique session token
- Device type (e.g., "iPhone" or "Android")
- Last active timestamp
This allows us to enforce our single-device policy and protect your account.
3.4 Temporary Shared Data
When you choose to share contacts or requests with another user:
- The shared data is temporarily uploaded to our servers
- It is automatically deleted after 7 days
- Only the recipient with the share code can access it
Sharing is entirely optional and initiated by you.
4. Information We Do Not Collect
We do NOT collect or have access to:
- Your device contacts (we import them locally but never upload them)
- Your player database
- Your demands or requests
- Your message templates
- Your pitch history
- Your location
- Usage analytics or tracking data
5. How We Use Your Information
We use the collected information to:
- Authenticate your account
- Manage your subscription
- Enforce single-device access for security
- Enable optional data sharing between users
- Provide customer support
6. Third-Party Services
Our app integrates with the following services:
6.1 Supabase
6.2 Google Sign-In (optional)
7. Data Security
We implement appropriate security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure authentication via Supabase
- Session-based access control
- Automatic expiration of shared data
8. Data Retention
- Account data: Retained while your account is active
- Session data: Updated on each login, cleared on logout
- Shared data: Automatically deleted after 7 days
- Local data: Stored on your device until you delete it
9. Your Rights
You have the right to:
- Access your account information
- Correct inaccurate information
- Delete your account and associated data
- Export your local data (via the app's export feature)
- Withdraw consent for optional features
10. Account Deletion
You can request account deletion through our website or by contacting support. This will:
- Remove your account from our authentication system
- Delete your session data
- Cancel any active subscriptions
- Note: Local data on your device must be deleted by uninstalling the app
11. Children's Privacy
SIGNED is designed for professional football agents and is not intended for children under 16. We do not knowingly collect information from children.
12. International Data Transfers
Our servers are located in the European Union (via Supabase). If you access the app from outside the EU, your account information may be transferred to and processed in the EU.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email.
14. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: support@signed-app.com